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Privacy Policy


At Tuffsteel Manufacturing, we respect our customers and understand that you are concerned about privacy and the use of your personal information. We consider the information you choose to share with us personal and confidential. We provide this explanation about our information practices to show you our commitment to protect your privacy.
The Information We Collect
At the time you register on our site, make a purchase request or agree to participate in a promotion, we collect and store the following types of information:

Name
Address
E-mail address
Telephone number
We need this information to provide goods and services that you request.
We may ask you to submit information about other people if you order a gift to be sent directly to the recipient.

Cookies

Shopping Cart - This cookie is essential to maintain your cart contents allowing the store program to function according to your and our expectations. This cookie does not monitor any other functions such as surfing habits nor does it maintain or track names, addresses and etc. beyond what is minimally necessary for store functions. Particularly, it does not archive, monitor or transmit credit card numbers or off-site user names and passwords. Cookies that are set and accessed by this site have the sole purpose of allowing our store to provide the service you assume to be acceptable.

The email addresses that we collect are used by us to contact customers for marketing purposes and are not shared with other organizations or businesses.

When you supply us with your postal address or phone number online you may receive periodic mailings or phone calls from us. If you would rather not receive such offers, just call or write to let us know.

If you place a request for products or services, we use your personal information to ship your order.

Changes To Our Policy

The practices and policies contained in this disclosure are subject to change. Any such changes will be communicated through our website. Information collected before changes are made will be secured according to the previous Privacy Policy. The practices and policies in this disclosure replace all previous notices or statements with respect to the same subject matter.

Your Consent

By using our website, you consent to the collection and use of this information in the manner we describe.

Guarantee

 

Shipping Options

We use Fedex Ground and ship twice week. We also have the ability to ship to FPO and APO locations. We have not yet integrated that cabability into our shopping cart yet.  If you have special delivery requirements, or need your shipment faster, please email us or call us at 970-513-9371 and we will work with you to meet your needs.

 You will be notified via email of when to expect your package and provided a tracking number when shipped.. Please provide instructor numbers and affilliations for applicable discounts in the notes section of order form. LE orders requesting discount must provide department address for shipping.  PLEASE PROVIDE ALL RELEVANT INFO IN 'NOTES' SECTION OF ORDER FORM.

Shipping Charges

Our shopping cart pages will automatically determine your shipping charges via Fed Ex Ground.

 

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